Payments, Cancellations, Postponements and Refunds Policy

Payments, Cancellations, Postponements and Refunds Policy is as follows:

  • Payments towards Registration Fee shall not be accepted by cheque. Cash payments are strongly discouraged. Payment in instalments is not accepted.
  • Registration for a training course at CEMAST is non-transferable.
  • Candidates wishing to postpone / cancel their registered participation for a training course can do so with a written request for postponement / cancellation intimated to CEMAST up to 15 days prior to the date of scheduled training course. Only those requests received up to 15 days prior to the date of scheduled training course shall be eligible for postponement / cancellation. Requests for postponement / cancellation not meeting this criterion shall not be eligible for postponement / refund. Request for refund should have bank account details for an electronic transfer.
  • In case of eligible postponement, 100% of the registration fee paid shall be adjusted against the future dates of courses. In case of accepted cancellation, refund of 100% registration fee paid shall be initiated within 10 working days of receipt of cancellation request.
  • Candidates seeking refund as per policy must submit their request through email/written communication,
  • CEMAST reserves the right to cancel / postpone / advance a course without any notice.
  • In case of course cancellation by CEMAST, candidates will be provided with an option of postponement for any similar / non-similar course. CEMAST will accommodate the candidate in the upcoming courses within one year. Candidates will also be offered an option of refund. Difference in course fee, if any, will be paid/refunded accordingly.
  • CEMAST will not be liable for any loss or any refunds/adjustments, in event of course cancellation (in part/full) due to any natural calamity / unavoidable catastrophes.
  • Refunds shall not be made in cash.
  • Under any circumstances, CEMAST shall not refund any other expenses apart from the course fees paid.